Visit tracking with context
Customers see assignment, travel, arrival, work progress, and the latest visit update without calling the office.
A customer app for home service businesses
Give customers answers before they have to ask.
Customers remember whether service felt organized. Monolith gives them one familiar place to see what they booked, who is assigned, when the technician is travelling, what needs approval, how they paid, and where to ask for help.
A calmer customer experience from first request to finished work.
A clearer way to work
Keep the details useful and the next action obvious.
Quotes that wait for approval
Final work can pause for the customer to review the amount and approve it before payment is captured.
Payment and invoice history
Keep the selected payment choice, payment status, receipt, and completed visit record easy to find.
Support that keeps its history
Customers can open a request, read the full conversation, and reply to the owner or support team.
How it works
From request to finished work in three connected steps.
Keep the business identity familiar
Set the customer-facing name, accent colour, support email, services, and pricing.
Send useful updates
Share booking, technician, payment, care, and support messages customers can act on.
Build a lasting service record
Let customers return to properties, visits, invoices, equipment care, reminders, and conversations.
Common questions
Useful answers before we talk.
Can customers see who is coming?+
Once assigned, the customer can see the technician identity and follow the live visit status.
Can customers approve a final quote?+
Yes. A pending quote appears in the live visit and must be approved before the final payment is captured.
Can customers reply to support?+
Yes. Every customer support request keeps a visible message history and reply box.
For teams ready to grow clearly
Make the next busy day easier to run.
Message us on WhatsApp and tell us how your service business works today.
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