AC diagnostics and tune-ups
For ac diagnostics and tune-ups, collect the customer, property, timing, notes, and useful photos before a HVAC technician is assigned.
HVAC business software
Keep cooling calls, technician schedules, and customer updates moving.
HVAC teams balance urgent no-cooling calls, maintenance appointments, diagnostics, parts decisions, and seasonal demand. Monolith keeps the customer request, assignment, technician progress, quote, payment, and service history together.
Search customers, jobs, or services● Connected
BUSINESS WORKSPACE
Today
Four visits are moving. One needs attention.
4Visits today
2In progress
1Awaiting approval
9:30
AC diagnostic visitNorthstar HVAC · Maya Reed
On the way11:00
Kitchen leak repairClearflow Plumbing · Aaron Bell
In progress2:30
Outlet safety checkBrightline Electric · Unassigned
Assign teamBuilt around the way growing HVAC teams receive, assign, complete, and document service work.
A clearer way to work
Keep the details useful and the next action obvious.
Emergency cooling requests
Plan emergency cooling requests around working hours, available capacity, assigned team members, travel, and the current visit status.
Technician assignment and travel updates
Keep customers informed about technician assignment and travel updates as the visit is assigned, started, quoted, approved, paid, and completed.
Final repair quotes and payment approval
Keep final repair quotes and payment approval support conversations, payment records, visit photos, and completed service history easy to find.
How it works
From request to finished work in three connected steps.
Receive a complete request
Customers choose the right service and explain what needs attention.
Assign the right person
Owners match the job to the company and technician responsible for the work.
Keep everyone updated
The office, field team, and customer follow the same visit from confirmation to completion.
Common questions
Useful answers before we talk.
Who is this HVAC experience for?+
Monolith is focused on U.S. home service businesses with roughly 2–25 field workers.
Can customers book online?+
Yes. Customers can choose a service, explain the issue, add photos, select an available time, and complete an enabled payment choice.
Can owners follow work in progress?+
Yes. The workspace shows assignment and visit progress, while field teams and customers receive the information relevant to them.
For teams ready to grow clearly
Make the next busy day easier to run.
Message us on WhatsApp and tell us how your service business works today.
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