Plumbing business software

Move from an urgent call to a complete job record.

Plumbing work often starts with incomplete information and immediate pressure. Monolith helps customers describe leaks, drains, fixtures, and water-pressure problems, then gives the office and plumber the same visit details.

Search customers, jobs, or services● Connected

BUSINESS WORKSPACE

Today

Four visits are moving. One needs attention.

4Visits today
2In progress
1Awaiting approval
9:30
AC diagnostic visitNorthstar HVAC · Maya Reed
On the way
11:00
Kitchen leak repairClearflow Plumbing · Aaron Bell
In progress
2:30
Outlet safety checkBrightline Electric · Unassigned
Assign team

Built around the way growing plumbing teams receive, assign, complete, and document service work.

A clearer way to work

Keep the details useful and the next action obvious.

01

Leak and fixture repair

For leak and fixture repair, collect the customer, property, timing, notes, and useful photos before a plumbing technician is assigned.

02

Drain and blockage requests

Plan drain and blockage requests around working hours, available capacity, assigned team members, travel, and the current visit status.

03

Emergency job scheduling

Keep customers informed about emergency job scheduling as the visit is assigned, started, quoted, approved, paid, and completed.

04

Photos, quotes, updates, and payments

Keep photos, quotes, updates, and payments support conversations, payment records, visit photos, and completed service history easy to find.

How it works

From request to finished work in three connected steps.

1

Receive a complete request

Customers choose the right service and explain what needs attention.

2

Assign the right person

Owners match the job to the company and technician responsible for the work.

3

Keep everyone updated

The office, field team, and customer follow the same visit from confirmation to completion.

Common questions

Useful answers before we talk.

Who is this plumbing experience for?+

Monolith is focused on U.S. home service businesses with roughly 2–25 field workers.

Can customers book online?+

Yes. Customers can choose a service, explain the issue, add photos, select an available time, and complete an enabled payment choice.

Can owners follow work in progress?+

Yes. The workspace shows assignment and visit progress, while field teams and customers receive the information relevant to them.

For teams ready to grow clearly

Make the next busy day easier to run.

Message us on WhatsApp and tell us how your service business works today.

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