Working hours before availability
Offer appointment windows based on the hours and capacity your service companies and technicians can actually support.
Technician scheduling and dispatch software
Dispatch the right technician with the complete job already in hand.
Dispatch becomes difficult when the schedule says one thing, the group chat says another, and the technician has to call for the address or issue details. Monolith keeps capacity, assignment, customer information, property notes, photos, arrival timing, and the next required action together.
Search customers, jobs, or services● Connected
BUSINESS WORKSPACE
Today
Four visits are moving. One needs attention.
4Visits today
2In progress
1Awaiting approval
9:30
AC diagnostic visitNorthstar HVAC · Maya Reed
On the way11:00
Kitchen leak repairClearflow Plumbing · Aaron Bell
In progress2:30
Outlet safety checkBrightline Electric · Unassigned
Assign teamA schedule the office can manage and the field team can trust.
A clearer way to work
Keep the details useful and the next action obvious.
Assignment with useful context
Match the job to the responsible company and technician without separating the customer, property, service, photos, or notes.
Live dispatch visibility
Follow confirmed, assigned, on-the-way, arrived, in-progress, awaiting-approval, completed, and cancelled visits.
Fewer status calls
Let technicians update natural visit milestones and give customers the relevant arrival and progress information automatically.
How it works
From request to finished work in three connected steps.
Protect capacity
Set working hours and appointment limits that leave room for travel, overruns, and urgent service.
Assign with confidence
Choose the team member responsible for the visit and deliver the full job record to the field experience.
Manage changes in one place
Update timing, assignment, progress, approval, and completion on the visit so everyone sees the current decision.
Common questions
Useful answers before we talk.
Can Monolith replace a dispatch board and technician group chat?+
Monolith is designed to keep the schedule, assignment, job details, visit progress, and customer updates in one shared flow, reducing the need to reconstruct the day from separate messages.
Can owners manage multiple service companies?+
Yes. Owners can organize companies, technicians, services offered, working hours, availability, and assignments from the same workspace.
Does the customer see internal dispatch details?+
No. Customers receive relevant confirmation, technician, arrival, approval, payment, and completion updates without seeing private operational notes.
For teams ready to grow clearly
Make the next busy day easier to run.
Message us on WhatsApp and tell us how your service business works today.
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