Appliance and model details
For appliance and model details, collect the customer, property, timing, notes, and useful photos before a appliance repair technician is assigned.
Appliance repair business software
Bring model details, issue photos, parts decisions, and repair visits together.
Appliance repair teams need the right equipment details before dispatch and a dependable history after the visit. Monolith helps customers describe the appliance and problem, attach photos, follow the technician, approve work, and keep the completed repair easy to find.
Search customers, jobs, or services● Connected
BUSINESS WORKSPACE
Today
Four visits are moving. One needs attention.
4Visits today
2In progress
1Awaiting approval
9:30
AC diagnostic visitNorthstar HVAC · Maya Reed
On the way11:00
Kitchen leak repairClearflow Plumbing · Aaron Bell
In progress2:30
Outlet safety checkBrightline Electric · Unassigned
Assign teamBuilt around the way growing appliance repair teams receive, assign, complete, and document service work.
A clearer way to work
Keep the details useful and the next action obvious.
Issue photos before dispatch
Plan issue photos before dispatch around working hours, available capacity, assigned team members, travel, and the current visit status.
Parts and quote decisions
Keep customers informed about parts and quote decisions as the visit is assigned, started, quoted, approved, paid, and completed.
Repair payment and service history
Keep repair payment and service history support conversations, payment records, visit photos, and completed service history easy to find.
How it works
From request to finished work in three connected steps.
Receive a complete request
Customers choose the right service and explain what needs attention.
Assign the right person
Owners match the job to the company and technician responsible for the work.
Keep everyone updated
The office, field team, and customer follow the same visit from confirmation to completion.
Common questions
Useful answers before we talk.
Who is this appliance repair experience for?+
Monolith is focused on U.S. home service businesses with roughly 2–25 field workers.
Can customers book online?+
Yes. Customers can choose a service, explain the issue, add photos, select an available time, and complete an enabled payment choice.
Can owners follow work in progress?+
Yes. The workspace shows assignment and visit progress, while field teams and customers receive the information relevant to them.
For teams ready to grow clearly
Make the next busy day easier to run.
Message us on WhatsApp and tell us how your service business works today.
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