Time-sensitive service requests
For time-sensitive service requests, collect the customer, property, timing, notes, and useful photos before a locksmith technician is assigned.
Locksmith business software
Respond to time-sensitive requests with clear location details and dispatch ownership.
Locksmith teams need accurate locations, service details, availability, and fast assignment without exposing unnecessary information. Monolith organizes requests, dispatch, arrival updates, approvals, payment, and the completed service record.
Search customers, jobs, or services● Connected
BUSINESS WORKSPACE
Today
Four visits are moving. One needs attention.
4Visits today
2In progress
1Awaiting approval
9:30
AC diagnostic visitNorthstar HVAC · Maya Reed
On the way11:00
Kitchen leak repairClearflow Plumbing · Aaron Bell
In progress2:30
Outlet safety checkBrightline Electric · Unassigned
Assign teamBuilt around the way growing locksmith teams receive, assign, complete, and document service work.
A clearer way to work
Keep the details useful and the next action obvious.
Location and access details
Plan location and access details around working hours, available capacity, assigned team members, travel, and the current visit status.
Technician dispatch
Keep customers informed about technician dispatch as the visit is assigned, started, quoted, approved, paid, and completed.
Secure payment and records
Keep secure payment and records support conversations, payment records, visit photos, and completed service history easy to find.
How it works
From request to finished work in three connected steps.
Receive a complete request
Customers choose the right service and explain what needs attention.
Assign the right person
Owners match the job to the company and technician responsible for the work.
Keep everyone updated
The office, field team, and customer follow the same visit from confirmation to completion.
Common questions
Useful answers before we talk.
Who is this locksmith experience for?+
Monolith is focused on U.S. home service businesses with roughly 2–25 field workers.
Can customers book online?+
Yes. Customers can choose a service, explain the issue, add photos, select an available time, and complete an enabled payment choice.
Can owners follow work in progress?+
Yes. The workspace shows assignment and visit progress, while field teams and customers receive the information relevant to them.
For teams ready to grow clearly
Make the next busy day easier to run.
Message us on WhatsApp and tell us how your service business works today.
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